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Contact Us

North Bay Airport
50 Terminal St., Suite 1
North Bay, ON
Canada P1B 8G2
T. 705-474-3020
F. 705-472-9867
E. [email protected]

Frequently Asked Questions (FAQs)  

1. How do I get to the airport?

Directions to the North Bay Jack Garland Airport:

Highway 17 East from Sudbury
 Follow Highway 17 East until you come to a set of lights at Highway 11 North, Algonquin Avenue. Turn left at Highway 11 North (Algonquin Avenue) and then turn right at the second set of lights onto Airport Road. Follow Airport Road until you see the sign for the North Bay Jack Garland Airport. Turn left and follow the signs into the terminal.

Highway 17 West from Mattawa
 Follow Highway 17 West until you come to a set of lights at Highway 11 North, Algonquin Avenue. Turn right onto Highway 11 North (Algonquin Avenue). Turn right at the second set of lights onto Airport Road. Follow Airport Road until you see the sign for the North Bay Jack Garland Airport. Turn left and follow the signs into the terminal.

Highway 11 South from Timmins
 Follow Highway 11 South. Highway 11 South turns into Algonquin Avenue. Turn left onto Airport Road. Follow Airport Road until you see the sign for the North Bay Jack Garland Airport. Turn left and follow the signs into the terminal.

Highway 11 North from Huntsville
 Follow Highway 11 North until you come to Algonquin Avenue. Turn right onto Algonquin Avenue. Turn right at the second set of lights onto Airport Road. Follow Airport Road until you see the sign for the North Bay Jack Garland Airport. Turn left and follow the signs into the terminal.

 

2. Does the airport offer internet or high speed wireless internet access?

Computer data ports are installed on telephones located inside the restaurant. Free wireless port is provided by the North Bay Jack Garland Airport Corporation.

 

3. What airlines fly out of Jack Garland Airport

Air Canada and Bearskin Airlines offer daily scheduled services from North Bay to Toronto and Sudbury.

Air Canada       
Reservations: 1-888-247-2262       
TTY: 1-800-361-8071       

Bearskin Airlines       
Reservations: 1-800-465-2327       

Charter services are available through:

Voyageur Airways

Helicopters Canada

Sunrise Helicopters

Essential Helicopters

Central North Flying Club
705 - 476-7229

 

4. How much does it cost to park at the airport?

Parking at North Bay Jack Garland Airport is simple and affordable. The parking lot is conveniently located just a few steps away from the Airport Terminal.

North Bay Jack Garland Airport features a Pay & Display parking meter system. Simply pay for the time you anticipate to be away, and purchase a ticket to place on the dashboard of your vehicle. Free 15 minute parking is available in our parking lot. For each half hour after that, the fee is $1.00. The daily maximum for vehicle parking is $7.00. The machine will accept $1.00 and $2.00 Canadian coins and credit cards (Visa and MasterCard only). There are 100 general parking stalls with 4 dedicated parking spaces for mobility-impaired persons displaying a valid blue decal.

For special parking arrangements or long term parking please contact Airport Security 705-474-3026 ext 221

 

5. How can I get a job at the airport?

Any current job postings for North Bay Jack Garland Airport can be accessed here

 

6. How do I contact Air Canada for lost Bags?

To contact Air Canada for lost or damaged bags please call

1-888-689-BAGS (2247)

Also please visit the Air Canada website, delayed and damaged baggage section for more information:

http://www.aircanada.com/en/customercare/baggage.html

 

7. How do I get weather information?

For up to date weather conditions please visit the North Bay Weather Office and or The Weather Network by clicking on the following links:

North Bay Weather Office

The Weather Network

 

8. For Bearskin Airline or Air Canada Jazz flights how far in advance of my flight do I have to arrive at the airport?

For North Bay Jack Garland Airport, you must arrive at least 60 minutes (1 hour) prior to your flight departure time in order to give you enough time to carry through on checking in and security control.

 

9. Do ticket counters and security provide bilingual service?

Air Canada and Canadian Air Transportation Security Authority (CATSA) offer bilingual services.

 

10. Can I check my bags through to my final destination even if I have one or more connections?

On some connections, baggage must be claimed, processed through CBSA, and then rechecked at the respective check-in counter or at the ongoing/connection desk. All passengers connecting to U.S. flights will be required to claim their baggage. For other connections, check with your air carrier.

 

11. How far is the airport from the nearest hotel?

Comfort Inn Airport
1200 O'Brien Street
North Bay, ON P1B 9B3
705-476-5400
4.9 km from North Bay Jack Garland Airport

Hampton Inn by Hilton North Bay
950 McKeown Avenue
North Bay ON P1B 9P3
705-474-8400
5.2km from North Bay Jack Garland Airport

 

12. Is ground transportation available for late arrivals?

A. Car Rental

The following car rental companies are conveniently located within the airport terminal:

Enterprise
Local number - 705-498-6224

National Car and Truck Rental
Local number - 705-474-5111

B. Taxi Service Providers

To get you anywhere in the City of North Bay with fast and friendly service, please contact Jack Garland Airport official taxi service provider

U-Need-A-Cab
705-497-7777
*There is a
direct line for U-Need-A-Cab in the terminal


C. North Bay Transit

North Bay City Transit provides safe, affordable and convenient transportation from the airport to the Municipal Transit Terminal located in the heart of downtown North Bay.

North Bay Jack Garland Airport is serviced by the HORNELL route and stops at the passenger terminal every hour. First bus of the day arrives at the passenger terminal at 0640 (6:40am) with last pick up at the airport arriving at 2240 (10:40pm).

The cash fare is $2.25 and transfers for other routes is available and easily made at the transit terminal.

For more information about North Bay City Transit and to view HORNELL and other routes schedules, please click below:

City of North Bay Transit

http://www.city.north-bay.on.ca/cityhall/department/transit/schedules.asp

Hornell Route Schedule
http://www.city.north-bay.on.ca/common/pdf/bus_7n_hornell.pdf

 

13. What currency is accepted at the airport terminal?

Canadian and American currency is accepted at the airport terminal